INDEX

NetAccess Staff Update
Bonded DSL
New Service - NAS Exchange
New Service - BlackBerry ™ Mobile Service
NetAccess Partners with Crown Records Management
New Service - Network Upgrades
Featuring Our Partners - ADLAN Corporation
Our Holiday Hours

NetAccess Staff Update

NetAccess continues to invest in developing a dedicated team of professionals to serve our clients. We would like to take this opportunity to introduce two of our newest staff: Michelle Curow and Christopher Jordison.

Michelle comes to NetAccess with wide experience in customer service. She worked for a number of years as the technical service representative and administrative receptionist for a large Hamilton area insurance company where she was nominated Employee of the Year. Michelle will be providing front line customer service for NetAccess and will often be the first line of contact for customer service and support requirements. Michelle brings excellent customer communication skills to her position, and is a very enthusiastic team member at NetAccess. Michelle also brings writing and design skills to her job, and will have the primary responsibility for producing the quarterly NetAccess Newsletter.

Chris joins the NetAccess Support team with five years of experience on the UPS - Technology Support Group, Chris will be one of NetAccess' primary onsite customer service representative and has a wide range of experience in trouble shooting and support for Internet and network problems. Chris is dedicated to excellence in customer service, and works very well with the NetAccess technical support team. NetAccess clients will benefit from Chris' ability to get onsite and address service issues in a prompt and professional manner.

After many years with NetAccess, Tim Marshall left in the Fall for work closer to home. Tim was greatly appreciated by many NetAccess clients for his patient and thorough work on front line support for NetAccess. We wish him all the best in his new position.

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Bonded DSL

Bonded DSL offers you the ability to increase your bandwidth speed beyond normal DSL rates without the requirement to purchase expensive leased lines. Bonded DSL enables you to purchase two or more, normal broadband connections (ADSL) and join them together as a single circuit. NetAccess Systems’ Bonded NetConnect DSL broadband packages have been designed to provide the very best connectivity for organisations who require a higher bandwidth than is available with the fastest single DSL line. For example, if you purchase a Bonded-4 package you can bond 4 DSL lines together to provide up to 24 Mbps download and 3.2 Mbps upload.

If you are hungry for speed or download a lot of data, the option to bond DSL lines is ideal for you. This is the most cost effective way to achieve high bandwidth at a very reasonable price.

If you would like more information on Bonded NetConnect services, please contact us at sales@nas.net.

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New Service - NAS Exchange

NAS Exchange is a Microsoft Hosted Exchange email service fully-managed by NetAccess (as opposed to purchasing, installing and maintaining an inhouse mail server). NAS Exchange provides rich collaboration for Microsoft Outlook with company-wide shared contacts, calendars and synchronized support for BlackBerry™ and other mobile devices. Outlook Web Access (OWA) provides an Outlook-like web interface accessible via any web browser. NAS Exchange provides users with powerful messaging and information sharing features of Microsoft Outlook and OWA, accessible anytime, from anywhere.

A NetAccess hosted solution reduces organisation’s total cost of ownership for the messaging infrastructure and increases its reliability, security, and scalability. NAS Exchange provides small and medium sized businesses with an advanced, proven, Outlook-based messaging and information sharing solution with Web access.

Capabilities include: Outlook Mobile Access (OMA) and ActiveSync (BlackBerry ™ Mobility optional extra); Share Critical Information such as Calendars, Contacts, Tasks and Notes; Scheduling Capability (view other's calendars for free or busy periods); Out of Office/Auto Reply Message; Shared Public Folders; Anti-Virus; Anti-Spam; and Secure Sockets Layer Encryption.

Rates for NAS Exchange start at $9.95/mo per email account. For more information contact sales@nas.net or call Michelle at 905-524-2001 x221.

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New Service - BlackBerry™ Mobile Service

BlackBerry™ is the leading wireless email solution for mobile professionals. It provides you with the most complete wireless email solution for business, including the ability to receive and forward email (with attachments) on your BlackBerry™ hand-held device. Bundled with NetAccess' NAS Exchange Service, you always have instant access to your email, contacts, calendar, and task list. Stay on top of your business by never being out of touch. NAS Exchange plus BlackBerry™ service starts at $25.95/mo.

For more information contact sales@nas.net or call Michelle at 905-524-2001 x221.

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NetAccess Partners with Crown Records Management

Crown Records Management is the largest privately owned records management company in the world with a presence in more than 50 countries, bringing more than 25 years of experience and up to the minute technologies to our local Canadian clients. The partnership with NetAccess will provide Hamilton/Halton businesses with a complete information management solution, securing vital business data both electronically and physically through NetAccess' remote back up storage and Crown's document storage facility and shredding services.

For more information on Crown go to their website www.crownrms.com For information on how you can take advantage of the latest strategies for both electronic and physical document storage, contact sales@nas.net

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Network Upgrades

NetAccess has made a substantial investment in upgrading its internal network structure. The purchase of additional Cisco routers and switches has enabled NetAccess to upgrade its core network infrastructure to gigabit speeds as well as improved redundancy and reliability of its network. As an example, NetAccess has fully redundant and load balanced 100 Mbps Internet connections which use BGP (Border Gateway Protocol) and OSPF (Open Shortest Path First) routing protocols to provide the ultimate in network integrity and performance.

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Featuring Our Partners - ADLAN Corporation

NetAccess provides comprehensive network integration services for clients through collaboration with a number of area computer and networking companies and independent consultants. In the next number of newsletters we will be featuring different partners to give you a better idea of the range of services available through our network of partner associates.

In this Newsletter we would like to feature ADLAN Corporation www.adlan.com, one of our oldest and most active partners. ADLAN was incorporated in 1995 and provides professional IT services to a wide variety of area clients including leading Canadian and International companies in the financial, consumer, travel, environmental, and manufacturing sectors. ADLAN has pioneered the proactive and planned approach to network service built around the ADLAN Network Audit and Analysis which enables clients to quickly assess the answer to three key questions: what does the current network environment look like, how is it working, and how can it be made to work better? This Network Audit and Analysis includes a comprehensive understanding of the physical network, development of a logical baseline, and validation of key operational documents and metrics.

For more information and a complimentary network consultation contact: sales@adlan.com

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Our Holiday Hours

The NetAccess Systems' office will be closed Monday December 24th to Wednesday December 26th, and Monday December 31st to January 1st, 2008. The NetAccess office will be open normal business hours on all other days.

We wish everyone a safe and happy holiday season!

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