Index
General Policies
Disclaimer
Spamming Policy
Service Level Agreement
Domain Registration Policy
Cancellation Policy

General Policies

1. A subscription to NetAccess is extended at the pleasure of NetAccess. NetAccess expressly reserves the right to cancel any subscription without explanation and for any reason. NetAccess shall have no obligation to the subscriber other than a prorata refund of fees.
2. It is the responsibility of NetAccess clients to pay their accounts on a timely basis. Accounts are due upon receipt. All accounts not paid within 30 days are subject to late charges and/or disabling of the services in question and/or processing by The Credit Bureau.
3. NetAccess electronically distributes bulletins relevant to clients' services. It is the responsibility of NetAccess clients to read the monthly update on the NetAccess Home Page. It is the responsibility of NetAccess clients to check their e-mail at regular intervals.
4. NetAccess exercises no control over the content of the information passing through it. NetAccess may, however, for technical purposes, monitor usage including reviewing some or all information transmitted through its facilities.
5. The facilities of NetAccess may only be used for lawful purposes. Transmission or storage of any material in violation of any Federal, Provincial or local regulation is prohibited. This includes, but is not limited to, copyrighted material, material legally judged to be threatening, obscene, or material protected by trade secret.
6. NetAccess clients are expected to demonstrate proper respect for other individuals on the Internet. NetAccess neither condones nor permits a use of NetAccess services which can be construed as "harassment" in any way. This includes, but is not limited to, spamming, flaming, etc.
7. NetAccess clients are required to exercise care in the use of their account. Any attempt to intentionally compromise system security or peformance will be grounds for immediate termination of their services.
8. NetAccess denies any responsibility for the accuracy or quality of information obtained through its services.
9. While every reasonable effort is made to ensure the privacy of your material, NetAccess does not guarantee privacy of your data, e-mail, or transmissions. For those to whom privacy is a vital issue, we advise that they use methods such as encryption to ensure privacy.
10. NetAccess is not responsible for any data loss experienced by its clients, it is the clients responsibility to backup their data.
11. NetAccess reserves the right to change its pricing and delivery of service at any time without notice.
12. An administrative fee may be charged for some account modifications (such as a change of account name)
13. NetAccess is authorized by the user of any account to review their personal credit ratings. Such a review of a personal credit rating shall only be used in conjunction with the user's application for services of NetAccess.
14. These terms and conditions are subject to change at the discretion of NetAccess. Changes will be announced via the monthly update on the NetAccess Home Page.

Disclaimer

The software and service is provided by NetAccess "as is" and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall NetAccess be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of NetAccess products and services, even if advised of the possibility of such damage.

Spamming Policy

Spamming is defined as sending mass unsolicited e-mail and/or gratuitous Usenet cross-postings. When a NetAccess client spams, they will receive one warning and an opportunity to explain if they feel they have been unfairly charged. They will be required to provide proof that they have read the policy on spamming and understand the consequences of a repeat occurrence. Subsequent occurrence of spamming by the same client will result in immediate termination of service. For more information on spam see http://spam.abuse.net.

Service Level Agreement, click here

Domain Name Registation Policy

Customers registering domains via NetAccess Systems Inc. agree to be bound by the following two Agreements:

1. The Uniform Domain Name Dispute Resolution Policy as specified by ICANN (the Internet Corporation for Assigned Names and Numbers); and
2. The terms and conditions as specified in the Registration Agreements for: .com, .net, .org, .ca, .biz, .info

Cancellation Policy

The cancellation of any service covered by a written contract is subject to the cancellation terms contained in that contract. Service cancellations take effect on the first day of a month. Generally, the cancellation of any service requires a 30-day advance notice provided in writing (or via email). Notice should be sent:

via regular mail to:
Accounting
NetAccess Systems Inc.
1 Main Street East,
Hamilton, ON
L8N 1E7
or
via Fax to: 905-524-3010
or
via email to:

For more information about NetAccess, please contact a NetAccess representative at 905-524-2001 or .